Demystifying the Top 5 Myths in ATM Transaction Monitoring

  • ddyer
  • November 8, 2011
  • 0

  A Free Educational Webinar Hosted by NCR and INETCO


Real or not real?

When it comes to managing ATM networks, there are a number of communally shared beliefs around what key performance data is easily accessible, and what is not.


It is time to reset your expectations.


Attend a thought-provoking session hosted by NCR and INETCO as they address five common monitoring myths voiced by ATM operations teams today. Learn about new technologies and real-time transaction intelligence gathering techniques that are pushing the boundaries on business impact analysis and speed of critical problem isolation. Get a grounded reality on topics such as:

  • Myth 1: ATM monitoring solutions provide information that reflects end user experience.
  • Myth 2: If the ATM is up, transactions are being received and completed in a timely manner.
  • Myth 3: ATM monitoring solutions provide all the information you need for fast prioritization of the fault.
  • Myth 4: Transaction monitoring equates to extra traffic load on the ATM switch.
  • Myth 5: End-to-end transaction intelligence is too complicated and expensive to access.



Tuesday, November 22nd, 2011

1pm EST (10am PST)



OR –


Wednesday, November 23rd, 2011

9am GMT



If you have any questions you would like to submit prior to this presentation, please email Stacy Gorkoff at


Robert Johnston, Marketing Director of ATM Software at NCR

Robert Johnston is responsible for the global marketing of NCR’s ATM software and management solutions. Prior to this role, he was the marketing lead for the conception and launch of the highly successful NCR SelfServ ATM product family. Before joining NCR in 2004, Robert was a telecommunications product manager with Agilent Technologies (formerly Hewlett Packard), following several years in the GIS software industry and in international motor racing. Robert is based in Dundee, Scotland.


Marc Borbas, VP of Marketing at INETCO Systems Ltd.

Marc Borbas is the Vice President of Marketing for INETCO. In his role, he sets product strategy for INETCO Insight, the company’s flagship business transaction management product. Borbas has worked in the applications and infrastructure software space for more than 12 years, and has an extensive background in marketing, business strategy and product development at Sophos, Business Objects (now SAP), Crystal Decisions, and Fincentric Corporation.

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