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	<title>Comments on: Why Bank Telephone Customer Service Doesn’t Have to @&gt;!#$*</title>
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	<description>Exploring the Future of Bank Customer Experience</description>
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		<title>By: Jack Henry Wants to Talk to Your Customers with New Service &#124; Bank Innovation</title>
		<link>http://bankinnovation.net/2012/09/why-bank-telephone-customer-service-doesnt-have-to/comment-page-1/#comment-953</link>
		<dc:creator>Jack Henry Wants to Talk to Your Customers with New Service &#124; Bank Innovation</dc:creator>
		<pubDate>Mon, 24 Sep 2012 13:44:17 +0000</pubDate>
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		<description><![CDATA[[...] Your Customers with New Service September 24, 2012By Philip RyanBanks’ telephone customer has a long way to go, but Jack Henry &amp; Associates is apparently trying to do something about [...]]]></description>
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