Bank Innovation 2013 Agenda Released

  • JJ Hornblass
  • October 31, 2012
  • 0

Bank Innovation 2013 officially released its conference agenda today.

Bank Innovation 2013, the event on the future of bank customer experience, will take place on March 18-19 at the Hilton San Francisco Financial District.

The advancement of multi-channel banking has meant that banks must redouble their efforts to deliver seamless and superlative customer experience. Banks must think more comprehensively about their banking channels and how they can better-position their products and brands for success. At Bank Innovation 2013, we will explore just how that is done — and can be improved.

Since Bank Innovation 2013 is an invitation-only event, our attendee list will bring together the disparate communities within bank customer experience management — bankers, VCs, startups and service providers – for meaningful dialogue about how to bridge together the breadth of innovative banking channels into holistic offerings for consumers. Not surprisingly, technology plays a central role in this revolution in banking, technology that is often sparked by startups. New technologies from will be front and center at Bank Innovation 2013.

A stepping stone to more holistic banking is a redesigned financial institution not tied to legacy methods of account acquisition and servicing, and even to traditional views of what constitutes “success.” We aim at Bank Innovation 2013 to break some of those chains by exploring what new banks can and should look like. This is the Future of Customer Experience.

To request an invitation, click here.

For more information about Bank Innovation 2013, click here.

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JJ started the first iteration of Bank Innovation back in 2007, and has been working on it ever since. He also serves as President & Chief Executive Officer of Royal Media, Bank Innovation’s parent. He founded Royal in 1995 and oversees all aspects of the New York-based diversified media company. Prior to forming Royal, JJ was on the editorial staff of American Banker, the daily newspaper, and worked as an editor of a business magazine in Hong Kong. As a reporter and editor, he has won journalism awards from the National Press Foundation, Newsletter & Electronic Publishers Foundation, and the Reader’s Digest Foundation. He has a BS in Economics from Yeshiva University and a Master’s from the Columbia University Graduate School of Journalism. He was also a Fellow at the University of Wisconsin-Madison Graduate School of Banking. He lives in New York City with his wife, two daughters, and son. He counts among his accomplishments one New York City Marathon, two New York City Triathlons and the 2010 Father’s Day 5K, the first race he ever ran with his daughters. He can be reached at or 212-564-8972.

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