Here’s How Citizens Bank Gets Regulators to OK Its FinTech Initiatives

Is there a way to prevent regulators from derailing a bank’s fintech initiatives? Jill Castilla, president and CEO of Citizens Bank of Edmond, located in Edmond, Okla., says there is. In fact, the influential community banker has devised a distinct strategy for limiting the bank’s regulatory risk from fintech projects, which she shared at Bank Innovation 2016 — and which appears below.

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