Bankomat CEO on the decline of bank branches in Sweden
Bankomat Chief Executive Nina Wenning, questions what constitutes a bank branch in the 21st century. The Swedish shared utility service ...
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Bankomat’s Swedish utility steps in as cash declines
LONDON — Swedish utility Bankomat CEO Nina Wenning discussed the decline of the bank branch in Sweden at Branch Transformation ...
New Scoring Models, New Data Sources — Alternative Lending
Alternative data use post-GDPR Beyond FICO: Scoring thin-file borrowers How will alt lenders survive in a rising interest rate environment? ...
TouchCommerce Launches Virtual Assistant (Just Don’t Call It a Chatbot)
TouchCommerce, which serves many Fortune 500 companies with customer engagement tools such as livechat and FAQs, launched a virtual assistant today ...
Greek Bank Launches Skype Banking [VIDEO]
Now, even Skype is a banking channel. The Cooperative Bank of Epirus (CBE), based in Ioannina, Greece, has launched video customer service ...
Top 20 Apps: Credit Karma Claims No. 1 Spot in App Rankings
Credit Karma and Chase Mobile are old rivals for the top ranking in iOS and Android for finance apps. But ...
Nuance Wins Key Deal to Provide Voice System to Santander
Nuance, a banking technology vendor, will be providing Santander UK with voice banking technologies, the companies announced today. The deal marks ...
Voice Banking — With Biometrics — to Arrive at Two Major Banks This Summer
Bank customers may soon be using their phones to actually talk. This summer, two major banks will announce audio virtual ...
All bank customer experience initiatives are not created equal
Despite an increased focus on customer experience initiatives by banks of all sizes, new research has found that not all ...
Is Mobile Voice Control Technology in the Works for PNC Bank?
Nuance, a maker of voice and imaging solutions, has secured new business with a number of banks including PNC Bank, ...
