Web Site: http://discover.profitstars.com/strategicallyspeaking/
After working with Financial Institutions (FIs) since June 2011 on compliance objectives of the FFIEC’s Supplement to Authentication Guidance, it has become clear that many FIs are still struggling with the best way to address the guidance in order to provide customer awareness and education. There appears to be a gap between the FIs...
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Several years ago I participated in a hiking trip with a group of boy scouts to a lake not too far from where we lived. The hike occurred over several days and was a lot of fun. Two or three other leaders were there with me, and I remember one of them hiking behind...
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After several years of working in a stable compliance environment, I started to notice a change. Around June 2011 the FFIEC released the Supplement to Authentication in an Internet Banking Environment, and Financial Institutions (FIs) struggled with adopting the new guidelines. Things were just beginning to settle and then the FFIEC released a new...
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A couple of Octobers ago, I asked my seven-year-old son what he wanted to be for Halloween. He replied, “Dad, I want to go as a pickup truck.” I explained to him that we didn’t have the time, materials or tools to create a truck costume. The next morning, however, I saw a large...
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A couple weeks ago my 4 year old daughter said, “Daddy, what do you do for work?” My 10 year old son answered her and said, “Dad talks on the phone all day and flies on airplanes.” I spent a few minutes trying to explain my job, my company, and then quickly gave up. ...
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Spring has sprung and for most of us winter is definitely over. Christmas lights may be boxed and put away … or just coming down, but in the world of Information Technology, those flashing lights aren’t just there for your holiday enjoyment!
Websites are, by nature, unfinished business. No matter how recently you've redesigned a website, it’s easy to feel as though it's growing stale and needs a change. But keeping up can be tough. The pace of technology aside, design trends constantly fluctuate and shift greatly depending on the actions of a few key players...
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The market for financing the patient pay portion of medical claims is expanding in the U.S. and will grow significantly during the next ten years. As this market grows, healthcare providers and patients are both seeking new ways to accommodate payment terms for these obligations. This need represents a new opportunity for financial institutions to add...
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Author: Lee Wetherington, lwetherington@profitstars.com
Though recently celebrated as the world’s top living CEO by the Harvard Business Review, Amazon’s Jeff Bezos was not always so popular. 
When he first allowed the public to post book reviews on Amazon.com, some of Bezos’s shareholders took exception. “Why...
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Author: Jerry Federico, JFederico@profitstars.com
In my last post, we talked about how prepaid cards can help a financial institution and their customers, as well as improve the lives of the people in their communities by giving them an alternative to...
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