Amex Shuns Chat for Customer Service, Leaning Instead on Social Media
Amex's new online customer service popup. American Express unveiled new online customer service features yesterday that lean more heavily on...
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New Teller Software to Be Rolled Out in 2014 by Jack Henry
Everyone knows 2014 will see more mobile banking adoption – but the most important innovations may happen in the branch....
Revoke HSBC’s Banking Charter
HSBC deserves to have its banking charter revoked, plain and simple. While America was in a turkey stuffing-induced slumber, HSBC...
Innotribe Carries On Without Its Founders
Innotribe, the innovation arm of the Society for Worldwide Interbank Financial Telecommunication, more commonly known as SWIFT, has closed one...
Help, I’m Stuck With 21 Zeevexes: Virtual Currencies Need Forex Help
I am watching ฿1 soar to $935 today and my thoughts extended to: how would I get money out of...
BancBox Invest Says Half of Top Crowdfunding Platforms Use Its API
Photo: Picsfive Apparently, BancBox owns crowdfunding. BancBox launched its payments and money movement platform in 2011, using application programming interfaces,...
5 Signs Financial Innovation Is Better in Asia
Silicon Valley? Tel Aviv? Maybe London? Try Asia -- which is the current hotbed of financial innovation, according to an...
VIDEO: ‘Spaceless Wallets’ May Ease Your Despair Over Stalled Mobile Payments
Are you pessimistic about ever being able to pay with your smartphone for your groceries or dinner tab? Do you...
Regions Aims to Close Gap Between Online and Mobile Customers
The number of mobile customers has not yet equaled the number of online customers at Regions Bank -- but "the gap is closing,"...
Kantox, Which Uses P2P for Foreign Exchange, Appears to Be Raising a Round
Kantox is looking to help users avoid the burn of high fees and long waits associated with foreign currency exchange...
