Post Tagged with: "American Express"

American Express Adds Its Bot to the Party

American Express Adds Its Bot to the Party

by September 21, 2016 at 3:50 pm 0 comments

Earlier this month, American Express launched a bot on Facebook Messenger as an additional channel to interact with its customers. When Facebook Messenger launched five (!) years ago this month, it was not immediately clear why or what it might do — messages already existed within Facebook, everyone was texting madlyRead More

Amex Shoots Down OptBlue Rumor

Amex Shoots Down OptBlue Rumor

by August 11, 2016 at 4:33 pm 2 comments

American Express today dispelled market rumors that it would expand its OptBlue program. The program, launched in May 2014, allows merchants who charge less than $1 million a year through American Express, to use one of 18 merchant processors to secure a lower discount rate. Market participants tell Bank InnovationRead More

Square Considers Offering Capital to Non-Square Merchants

Square Considers Offering Capital to Non-Square Merchants

by August 4, 2016 at 11:37 am 2 comments

Square Capital may soon be available to non-Square merchants. The payments firm with the famous dongle just reported on a strong quarter and its lending product, Square Capital, played an important role in it. Square put out $189 million in capital on the quarter, an increase of 123% on the year,Read More

Tech Spending at Amex Continues to Climb

Tech Spending at Amex Continues to Climb

by July 21, 2016 at 12:14 pm 1 comment

While the headline out of American Express‘s earnings yesterday was the $1 billion of gain from the sale of its Costco Wholesale Corp. credit portfolio, the underlying story — at least from an innovation perspective — was the continued increase in technology spending at the payments giant. Amex records itsRead More

How Amex Is Going After Banks with Its New SMB Lending

How Amex Is Going After Banks with Its New SMB Lending

by July 5, 2016 at 2:28 pm 2 comments

American Express is taking a page from Square’s book and launching an online platform for small business loans of up to $750,000 — but its main target may be banks. The news came today via Bloomberg, which reported funds could be available as soon as two days after loan approval.Read More

Danish Bank Pilots Facebook Messenger Bot

Danish Bank Pilots Facebook Messenger Bot

by June 28, 2016 at 10:59 am 2 comments

If you haven’t heard yet, bots are taking over financial services, and are bringing Facebook with them. A Danish neobank called Lunarway introduced its Facebook banking bot, Lunar Way Bot 1.0, yesterday. The chatbot responds to simple queries, for now, such as checking balance, or looking up how much you spentRead More

Visa and MasterCard Offer Faster EMV

Visa and MasterCard Offer Faster EMV

by April 27, 2016 at 12:57 pm 2 comments

People called, and MasterCard and Visa answered. In the past week, both card networks announced updates to their point-of-sale systems that promise to reduce the time it takes to use an EMV chip-enabled card at the checkout line. Cue cheering crowds. Visa released its new technology, dubbed Quick Chip, last week, claimingRead More

ebbs and flows of network effect

Finding the Network Effect at the End of the SME Payments Rainbow

by March 2, 2016 at 11:19 am 0 comments

  Many commentators would argue the humble credit card is one of the most important financial innovations of the past 60 years. The reason behind its yet-unrivaled success has much to do with an economic theory known as the two-sided market, whereby a powerful network effect attracts both buyers andRead More

American Express Largely Left Out of the Powerball Bonanza

American Express Largely Left Out of the Powerball Bonanza

by January 12, 2016 at 12:19 pm 1 comment

American Express has $1.4 billion of reasons to lament being left out of Powerball payments. Amex is the only one of the major networks not contracted to process Powerball “subscription” payments. And, unless you have taken residence on Pluto, you know that Powerball, which is administered by Mega Millions, hasRead More

Top 20 Bank Video Ads of 2015 – Page 2

by December 14, 2015 at 6:06 am 3 comments

15. Bank of Ireland brings up the old roommates versus girlfriend trope. It works out for the bank though, and its impressive mobile mortgage functionality. 14. Check out this completely bizarre Citigroup video about a wrecking ball/pinata party. You sort of get what it’s about if you make it to the end.Read More