Post Tagged with: "artificial intelligence"

American Express Adds Its Bot to the Party

American Express Adds Its Bot to the Party

by September 21, 2016 at 3:50 pm 0 comments

Earlier this month, American Express launched a bot on Facebook Messenger as an additional channel to interact with its customers. When Facebook Messenger launched five (!) years ago this month, it was not immediately clear why or what it might do — messages already existed within Facebook, everyone was texting madlyRead More

Bots Are Everywhere, But Are They Ready for Banking?

Bots Are Everywhere, But Are They Ready for Banking?

by September 12, 2016 at 10:21 am 0 comments

The latest technology to entice bankers is the chatbot — that talky little application that can tell you how much you spent at Starbucks or guide you through your account setup. But a report from Forrester’s Peter Wannemacher, released last week, suggests that chatbots are not ready to handle the high-stakesRead More

ChatBots in Consumer Banking

ChatBots in Consumer Banking

by August 2, 2016 at 1:00 am 0 comments

Image courtesy of SuitPossum This is Day 5 of ChatBot Week on Daily Fintech. You can see the intro and index here. How Much? ChatBots are great when customers want answers to various “how much” type questions, such as how much…. Have I got left? Will this cost me inRead More

ChatBots in InsurTech From Offshoring to Automation to New Experience

ChatBots in InsurTech From Offshoring to Automation to New Experience

by July 1, 2016 at 2:30 pm 0 comments

This is Day 4 of ChatBot Week on Daily Fintech. You can see the intro and index here. Unusually we are seeing more adoption from Incumbents than upstarts . This is the reverse of the cycle of innovation in banking (startups show the way and then banks “fast follow” via mixRead More

Shift Technology Uses AI to Battle Insurance Fraud #insuretech

Shift Technology Uses AI to Battle Insurance Fraud #insuretech

by June 9, 2016 at 1:00 am 2 comments

When I first spotted Shift Technology with their focus on fraud detection for insurance, I assumed I would find a venture in Israel (which is known for smarts in finding the bad guys in cyberspace, as we outlined when we went to Israel on our Fintech global tour). So IRead More

Say Hello to Our Spring 2016 Class of Startups

Say Hello to Our Spring 2016 Class of Startups

by April 28, 2016 at 11:00 am 0 comments

Bank Innovation INV, this blog’s fintech accelerator, is pleased to today to announce the six extraordinary startups that have been admitted to its inaugural class. The companies selected from applications received from startups around the world are: CrossCues Dyme GoldBean Hermetic Security Spare We Are Briqs The companies, chosen after aRead More

Number26 Plants the Seeds of Genuine AI

Number26 Plants the Seeds of Genuine AI

by March 28, 2016 at 9:45 am 2 comments

This is an exciting time to be alive in the fintech space — and also an interesting time to be a chatbot, as the experiences of Microsoft’s Tay proved last week. As FIs and startups alike leverage the best in entrepreneurial and technological insight to adapt to customers’ lives, theRead More

Could #InsurTech AI Machines Replace Insurance Actuaries?

by March 24, 2016 at 3:00 am 0 comments

It is possible that the flood of new real time data into Insurance will change the Actuary job beyond recognition or even replace it with AI machines? Actuaries do statistical modeling to assess risk. However unlike using statistical modeling to assess financial risk, the job is not open to anybodyRead More

Announcing Artificial Intelligence (AI) Week on Daily Fintech

Announcing Artificial Intelligence (AI) Week on Daily Fintech

by March 21, 2016 at 3:00 am 0 comments

What is the time lag from Science Fiction to reality? Arthur C. Clarke wrote about geostationary satellites in 1945 and it became reality 20 years later, but Clarke’s work was more grounded in science than the Kubrick classic 2001 featuring the Hal AI computer. That was released in 1968 –Read More