Post Tagged with: "banking"

What’s the Future of Chatbots? Listen to Experts

What’s the Future of Chatbots? Listen to Experts

by February 10, 2017 at 4:49 pm 1 comment

Chatbots and AI—what makes them so engaging? How can banks and FIs utilize bots to improve the relationship with consumers, while driving engagement? This was the penultimate question during the Bank Innovation Twitter Chat today. We’ve summarized some of the best responses, and most intriguing questions, below. Experts weighed in on whatRead More

The Future of the Bank Branch [INFOGRAPHIC]

The Future of the Bank Branch [INFOGRAPHIC]

by December 26, 2016 at 10:01 am 2 comments

The future of banking most probably involves a completely re-vamped branch structure–but what will the bank branch of the future look like? Bank Innovation conducted a survey to find out, partnered with Worldwide Business Research, which explored the topic at its Future Branches event in La Jolla, California. The executives enjoying theRead More

The Mobile Wallet Hierarchy of Needs

The Mobile Wallet Hierarchy of Needs

by October 15, 2016 at 4:55 pm 1 comment

At the BAI Beacon conference earlier this month, I had the opportunity to hear Ron Shevlin talk about Maslow’s Hierarchy of Needs. He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets.Read More

Financial Communicators: The Past is Not Your Friend

Financial Communicators: The Past is Not Your Friend

by September 28, 2016 at 5:32 pm 0 comments

Shocker: I was a little flip this morning on the FCS Future of Financial Marketing Panel. Upon reflection, I wanted to unpack and…

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The Fintech Threat Is Real

The Fintech Threat Is Real

by August 30, 2016 at 9:00 am 3 comments

It may come as a surprise to many of us that consumers are generally satisfied with their banking relationships. However, this doesn’t mean that banks have nothing to worry about. Alternative providers and FinTech companies present a double-edged risk to traditional banks. First, there is the eminent danger of aRead More

BankMobile Seeks College Ambassadors to Spread Education and Awareness

BankMobile Seeks College Ambassadors to Spread Education and Awareness

by August 16, 2016 at 4:14 pm 2 comments

“Start ‘em young” is a motto that can be applied to a lot of things in life, but isn’t often used in tandem with providing financial knowledge. Changing this is the goal behind BankMobile’s second annual BankMobilist College Program, for which applications for the 2016-2017 school year are now open. TheRead More

D+H: Millennial Employees Drive Banks to Adapt to Digital Age

D+H: Millennial Employees Drive Banks to Adapt to Digital Age

by August 10, 2016 at 11:27 am 1 comment

It’s not just millennial customers banks are adjusting to today — it’s millennial employees. With the emergence of new technologies, channels, and strategies, banking customers — not to mention working professionals in the financial world — have come to expect faster, smoother solutions and services from their financial institutions. ForRead More

What will be the killer app for mobile wallets?

What will be the killer app for mobile wallets?

by May 31, 2016 at 2:30 pm 4 comments

If you are introducing a new platform, you need a “killer app.” These are applications so useful that people need the platform so they can have access to the app. VisiCalc and Lotus 1-2-3 were some of the first killer apps. All of a sudden, managers needed PCs so theyRead More

Fintech’s Power Grab — in The New York Times

Fintech’s Power Grab — in The New York Times

by April 7, 2016 at 12:11 pm 0 comments

Ok, it’s safe to say fintech has hit the big time. The New York Times covered the subject — and the word — in depth yesterday, in a special section called “Fintech’s Power Grab.” The lead item, by Andrew Ross Sorkin of CNBC fame, focuses on the fintech challenge toRead More

How To Fix a Bank in 100 Days

by February 8, 2015 at 11:22 am 0 comments

Banks have existed in a world of comfort. The high barriers to market entry like regulation and capital controls mean banks have enjoyed stable profit for decades.  This made competing with banks on their terms very difficult. The problem is there are now players entering the market who play by entirely different rules. The days […]