Post Tagged with: "BI13"

Bank Account Personalization: Moven’s Financial Personality Feature

Bank Account Personalization: Moven’s Financial Personality Feature

by April 5, 2013 at 3:57 pm 4 comments

Customers want personalized financial services. So why do they get one-size-fits-all accounts? This question seems to come up frequently. It took center stage for a moment at Bank Innovation 2013 in San Francisco this March. Bank innovation checked in with Alex Sion, President of Moven (formerly Movenbank) to see how MovenRead More

The Tablet is a Distinct Channel, and Banks Must Design a New User Experience For It

The Tablet is a Distinct Channel, and Banks Must Design a New User Experience For It

by March 26, 2013 at 8:15 am 6 comments

The tablet is emerging as a distinct channel, separate from both the smartphone and PC, according to a recent survey completed by Fiserv. The tablet user base is broadening, including more of both younger and older users, and the overall user base is getting less affluent, says Fiserv’s Bradley Scott, VPRead More

Bank Innovation 2013: A Tale Told in Tweets (Day 2)

by March 25, 2013 at 11:42 am 2 comments

The tweeting that began as soon as our panelists took to the stage at Bank Innovation 2013 on Day 1 continued — and even accelerated — into Day 2. We’ve culled a selection here for your reading pleasure. The Day 2 panels and presentations were Best Practices in Organizational Innovation;Read More

Innovation Spending at Banks Appears Split Between Channels and Channel Integration

Innovation Spending at Banks Appears Split Between Channels and Channel Integration

by March 25, 2013 at 9:58 am 3 comments

SAN FRANCISCO — Should banks spend on the channel or channel integration? That’s the central question that appears to face bankers today, according to a live poll conducted during last week’s Bank Innovation 2013 event. Bankers are largely falling into two camps. About 31% of bankers say their companies areRead More

Sesame Street’s Word of the Day: Innovation!

by March 25, 2013 at 9:56 am 1 comment

We’re always discussing innovations here at Bank Innovation, so it was no surprise to turn on the TV early this morning to see the topic had even spread to the gang on “Sesame Street!” What does it mean that this word is now being taught to toddlers? While we ponderRead More

Bank Innovation 2013: A Tale Told in Tweets (Day 1)

by March 22, 2013 at 11:12 am 1 comment

While panelists were hashing out the future of banking innovation onstage at Bank Innovation 2013, audience members and those following the conference online used the #BI13 hashtag to keep the conversation going. The tweeting was so thorough you could almost reconstruct the discussions from social media alone. Here’s a selectionRead More

Focus on the Customer Today to Create the Bank of Tomorrow

Focus on the Customer Today to Create the Bank of Tomorrow

by March 21, 2013 at 3:25 pm 5 comments

Can banks innovate incrementally, or do they require wholesale transformation? That was the essence of the question pondered by first panel at Bank Innovation 2013, which took place this week in San Francisco.  Although approaches and opinions differed, it was agreed that the focus of banking needs to shift fromRead More

6 Big, Hairy Innovation Ideas from Bank Innovation 2013

6 Big, Hairy Innovation Ideas from Bank Innovation 2013

by March 20, 2013 at 1:20 pm 4 comments

SAN FRANCISCO — What happens when some of the leading lights in banking innovation gather for a two-day conclave? Lots of ideas — and lots of tweets. I’m on the flight home from Bank Innovation 2013 and I’m overwhelmed with information. Even if you didn’t attend (because your internal budgetingRead More

4 Companies Win 2013 Bank Innovation Awards

4 Companies Win 2013 Bank Innovation Awards

by March 19, 2013 at 11:02 am 9 comments

SAN FRANCISCO — Bank Innovation awarded four companies with 2013 Bank Innovation Awards at the blog’s annual conference yesterday. The winners are: The Bancorp BBVA  Fidor Bank SaverNation A panel of judges determined that the four companies went beyond the obvious to produce financial results or innovations of particular note, eitherRead More

US Bank, Capital One, TD Bank, Wells Fargo to Speak at Bank Innovation 2013

US Bank, Capital One, TD Bank, Wells Fargo to Speak at Bank Innovation 2013

by January 23, 2013 at 11:19 am 0 comments

Agenda will Emphasize Bank Customer Experience NEW YORK, NY, January 23, 2013– Bank Innovation, the nation’s leading blog on bank customer experience, today announces that its speaker lineup for Bank Innovation 2013 will feature top-level financial services executives from US Bank, Capital One, TD Bank and Wells Fargo & Co.,Read More