Post Tagged with: "branch bankers"

Is HSBC Headed for Branch Banking Disaster?

Is HSBC Headed for Branch Banking Disaster?

by February 20, 2013 at 1:48 pm 0 comments

What happens to branch performance when bankers’ profit motive is severely altered? That’s the question that struck me as I read about HSBC’s decision to nix sales “targets” for the bank’s UK  branch employees. Instead, HSBC will compensate its staffers based on “customer satisfaction,” although it is unclear exactly howRead More