Post Tagged with: "Branch Strategy"

The More Things Change…

by February 3, 2014 at 7:48 pm 0 comments

The banking industry is dealing with many of the same issues today as nearly 20 years ago!

What Needs to Happen for Mobile Mortgage Originations to Become a Reality

What Needs to Happen for Mobile Mortgage Originations to Become a Reality

by January 22, 2013 at 10:35 am 10 comments

It’s well known that the mobile channel is effective for simple transactions, such as checking balances, making deposits, and even paying bills. But what about the transactions that typically take place in the branch, such as loan originations? Will processing the lengthy documents for such products ever work on aRead More

Sign of the Times

Sign of the Times

by January 18, 2013 at 10:46 am 1 comment

This Capital One branch, located in midtown Manhattan, has, as you can see, a Starbucks sign hanging in the window. The Starbucks is actually directly adjacent to the bank, and a customer can walk directly between them through a glass door. But it raises the question, could co-branding like this,Read More

Two big predictions and GoBank/Simple/Moven/Bluebird thoughts

Two big predictions and GoBank/Simple/Moven/Bluebird thoughts

by January 16, 2013 at 2:51 pm 0 comments

Ron Shevlin (@rshevlin) and Jim Bruene (@netbanker) and I have been back and forth Ron’s article today on so-called NeoChecking Account and the news of the GoBank (http://www.gobank.com) here in the US yesterday. Firstly, let me just say that seeing the likes of GoBank enter the market is great news for consumers and once again proves […]

Banks can’t compete with digital for advice

Banks can’t compete with digital for advice

by October 22, 2012 at 10:42 am 0 comments

There’s a long held premise that branches are great channels for advice, that this is the one differentiation that bank branches provide that the Internets could never compete with. There are three problems with this assertion that should rightly challenge the superiority of the branch channel in bank operations today: Customers rarely get advice in […]

Now Credit Unions Can Use Video ATMs for Underbanked: Here’s How It Works

by August 22, 2012 at 12:08 pm 1 comment

The National Credit Union Administration (NCUA) has recently ruled that uGenius’s video ATM product “fulfill accessibility criteria mandated for reaching underserved areas.”

Gunning for Youth, Conestoga Bank Revamps Branch IT

Gunning for Youth, Conestoga Bank Revamps Branch IT

by August 13, 2012 at 12:38 pm 0 comments

Why the Chester Springs, Pa.-based community bank recently rolled out a new kind of branch banking model, called Bankwerx.

How to reduce your branch footprint in an orderly manner (Ron Shevlin version)

How to reduce your branch footprint in an orderly manner (Ron Shevlin version)

by May 4, 2012 at 5:49 pm 0 comments

I guess with a title like Branch Today, Gone Tomorrow it’s no surprise that a lot of people think I’m anti-branch. I’m not anti-branch, I just don’t drink from the branch kool-aid fountain that goes something like “if only…

How to reduce your branch footprint in an orderly manner

How to reduce your branch footprint in an orderly manner

by May 4, 2012 at 12:50 am 0 comments

I guess with a title like Branch Today, Gone Tomorrow it’s no surprise that a lot of people think I’m anti-branch. I’m not anti-branch, I just don’t drink from the branch kool-aid fountain that goes something like “if only…