Post Tagged with: "branches"

People Will Walk a Mile for Good Advice, BofA CEO Says

People Will Walk a Mile for Good Advice, BofA CEO Says

by December 6, 2016 at 11:53 am 0 comments

With all the gadgets, instant payments and mobile functionality, going to a branch sounds so 2012, right? Yes, unless you are going for something more than just depositing a check. “People will go a mile for a good advice,” Brian Moynihan, chairman and CEO of Bank of America said at theRead More

Invest in ‘Everything’ to Stand Out, Wells COO Says

Invest in ‘Everything’ to Stand Out, Wells COO Says

by June 7, 2016 at 12:06 pm 1 comment

In a sluggish, low-rate economic environment, banks find it increasingly harder to differentiate from the competition. For Wells Fargo, addressing that challenge involves continuous investments, as much in mobile as in bank branches, according to COO Timothy Sloan. “To be able to differentiate yourself, we have to be able to provide ourRead More

What Does a Bank Branch Look Like — in Mongolia?

What Does a Bank Branch Look Like — in Mongolia?

by August 10, 2015 at 10:59 am 1 comment

Mongolia, hotbed for … bank branches? Far from Mongolia today, Virgin Money, Richard Branson’s UK financial services venture, opened the doors on a new branch in Central London. The new branch was made to look like the inside — brace yourself — of a Virgin Atlantic airplane. “The new [Virgin Money]Read More

Share of Digital Sales at Bank of America Hits 60%

Share of Digital Sales at Bank of America Hits 60%

by July 16, 2015 at 11:42 am 2 comments

Bank of America might want to change its name to Digital Bank of America. The Charlotte, N.C., megabank is more digital bank than conventional financial institution today. That’s because 60% of the bank’s “sales” are “all digital now,” Brian T. Moynihan, Chairman and CEO of Bank of America, told investorsRead More

USAA App Update Adds Emergency Alerts & Loan Refinancing

USAA App Update Adds Emergency Alerts & Loan Refinancing

by July 10, 2014 at 11:56 am 2 comments

USAA mobile app adds emergency alerts and auto loan refinancing to an already packed mobile application.

Ignore the Banking Studies?

Ignore the Banking Studies?

by March 25, 2014 at 10:22 am 1 comment

You can find data to tell you just about anything about banking these days. That’s not a good thing. This morning I came across two banking studies that, while not exactly contradictory, seem to be implying two opposing trends. On the one hand, there is the Bankrate.com study released today thatRead More

The More Things Change…

by February 3, 2014 at 7:48 pm 0 comments

The banking industry is dealing with many of the same issues today as nearly 20 years ago!

Does It Matter That 30% of Deposits at PNC Are ‘Non-Branch,’ Meaning ATM and Mobile?

Does It Matter That 30% of Deposits at PNC Are ‘Non-Branch,’ Meaning ATM and Mobile?

by January 17, 2014 at 8:01 am 2 comments

PNC announced that 30% of its deposits come through the ATM and mobile channels in its earning call today. The Pittsburgh-based bank does not distinguish between ATM and mobile in public announcements, so it is hard to tell what this means for the bank’s digital channels. This rate is “almostRead More

Wells Keeps Its Innovation Strategy, Spending Details Fuzzy

Wells Keeps Its Innovation Strategy, Spending Details Fuzzy

by January 15, 2014 at 10:58 am 0 comments

Well, we do know this about Wells Fargo & Co.: the bank is a making “a lot of investment in technology.” That’s about the extent of the disclosure. Yesterday, Wells Fargo released its fourth quarter 2013 earnings. (For those of you who missed it, Wells turned in 2013 net income ofRead More

VIDEO: CNBC on Why Branches Are Here to Stay

by June 6, 2013 at 6:25 pm 0 comments

The bank branch debate hits the mainstream media as CNBC takes it on. It’s conclusion: bank branches are here to stay.