Post Tagged with: "Business"

Clients Do Not Want Help. Until They Do.

Clients Do Not Want Help. Until They Do.

by November 20, 2012 at 7:37 am 0 comments

(This was originally published as a guest post for my friends at the management consulting and strategic communications firm Beyond the Arc: Understanding how customers really want help.) On the same day I published a post on the Clientific blog about …

A New Kind of Application Performance Monitoring (APM) for IT Operations

A New Kind of Application Performance Monitoring (APM) for IT Operations

by September 19, 2012 at 2:28 pm 0 comments

If, from a business value perspective, you are interested in seeing, in real time, how services and business processes are being delivered – this webinar is for you!

Banker Jones and the Last Crusade: Is Wealth Management the New Holy Grail?

Banker Jones and the Last Crusade: Is Wealth Management the New Holy Grail?

by June 14, 2012 at 8:37 am 0 comments

In my June 6 post 9 of 10 Banks Are Mulling an Overhaul I linked to the American Banker article that cited the findings from a KPMG study that also said: Forty percent of the respondents said that asset and wealth management would be essential to expan…

Two Surefire Ways to Irritate Your Customers

Two Surefire Ways to Irritate Your Customers

by May 24, 2012 at 4:59 pm 0 comments

This is my shortest post ever. I have sat in numerous financial services conference sessions over the past several days as I try to contemplate all of the ways that the megatrends of  social, mobile, analytics and cloud might impact the future of the …

Congratulations Finovate Spring 2012 Winners!

Congratulations Finovate Spring 2012 Winners!

by May 9, 2012 at 9:04 pm 0 comments

Congratulations to the Finovate Best of Show winners (in alphabetical order): All in all a great show, and I enjoyed meeting lots of great people as I explore the intersection of leadership, advice and technology. More of my impressions and my persona…