Black Friday and its online sibling Cyber Monday are upon us again. The ads are everywhere and the preview circulars are available online. Just as you are creating your plan of attack for the wee hours of November 27th, you would be wise to consider the various payment options forRead More
Post Tagged with: "Carlisle & Gallagher"
Phablets could dominate mobile banking within five years. Tablet use, on the other hand, will decline. That’s according to research released today from the financial consultancy Carlisle & Gallagher. C&G says that Americans are increasingly performing digital banking transactions interchangeably across laptops, tablets, and smartphones, including the growing category ofRead More
9. Scott McCormack, President, Social Money Social Money is a fintech startup with a number of products, including SmartyPig — an innovative take on that peskiest of financial products, the savings account. With a social take on savings and goals — sharing them with friends — Social Money is aRead More
Sorry bankers, your customers do not want to be your Facebook friends, or follow you on Twitter, or see your Pinterest or Instagram pictures. According to findings released yesterday by Carlisle & Gallagher Consulting Group, the consultancy, fully 87% of customers find banks’ use of social media “annoying, boring or unhelpful.”Read More
The biggest challenge ahead for banks is providing excellent service, a new study has found. Simplicity, advice and problem-solving are the three areas where customers are looking for more from their banks, according to a new study by Ernst & Young. The company surveyed 32,000 retail banking customers in 43 countriesRead More
36. Billy Robins, business development, PayNearMe When Billy Robins was a banker at Wells Fargo & Co., but a few weeks ago, he wore t-shirts and jeans. Now that he’s in business development at cutting-edge startup PayNearMe, he sports a suit. What gives? Robins also served as an advisor toRead More
Financial institutions own the customer’s primary relationship with his money, so patience and persistence should win them the mobile wallet wars, right? Maybe. In a panel discussion on mobile payment trends at a recent event in the Carlisle & Gallagher Insight Series, attention was called to the carriers, who controlRead More