Chase launched a new fintech offering, Chase Auto Direct, to allow customers to shop for a vehicle and secure financing through the Chase.com website or app, the company announced yesterday. Consumers can then close the deal at one of Chase’s network of 14,000 dealerships.
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Some cashback rewards are mailed to cardholders in the form of a paper check. Others can be transferred to the user’s bank account. JPMorgan Chase introduced a series of videos last week showing how Chase Freedom cardholders can turn rewards into e-gift cards using their mobile app. This is an interesting moveRead More
In an exclusive study of the call centers at the nation’s largest banks by Bank Innovation, Ally Bank turned in the best contact center customer experience for 2012. TD Bank and PNC Bank fared worst in Bank Innovation’s mystery shopping exercise. Bank Innovation called 10 of the nation’s largest banks,Read More