In an effort to track product and service efficiency, as well as tease and test possible features of the future, Wells Fargo has launched Digital Express, a pilot program exclusive to its Transbay Gateway store in downtown San Francisco. Within, a section of the lobby displays tablets on a table which confronts customersRead More
Post Tagged with: "customer feedback"
First direct has moved closer to finalizing a redesign of its credit cards. First direct announced progress on its credit card redesign in the first direct Lab blog on December 6. In what could be the last step before finalizing a new design, first direct Labs is presenting A andRead More