Banks are falling short of customer expectations, according to a new report released today. Perhaps it is more accurate to say that banks can’t catch up with customer expectations, which keep rising higher based on experiences with nonbank applications. Three major trends emerged in the 2015 World Retail Banking ReportRead More
Post Tagged with: "Efma"
In a video series launched by EFMA and SAP last fall, Andres Wolberg-Stok, global mobile and tablet director for Citibank, discusses the bank’s innovation strategy. The series also features bankers from BNP Paribas Fortis, Santander, and Banque Libano-Francaise.