Post Tagged with: "elizabeth warren"

17% of the CFPB’s Complaints Relate to Bank Accounts or Services

17% of the CFPB’s Complaints Relate to Bank Accounts or Services

by March 28, 2013 at 5:36 pm 1 comment

The Consumer Finance Protection Bureau opened its complaints database for public viewing today, and just a fraction of those complaints relate to bread-and-butter retail banking. Specifically, 17% of the customer complaints by volume related to bank accounts or services, while 50% of the overall complaints in the database regard mortgages.Read More

Bank Innovation TV: How Obama’s Re-Election Will Affect Banking

by November 13, 2012 at 4:05 pm 0 comments

In this week’s episode of Bank Innovation TV, we look at how two banks are acquiring customers, how Obama’s re-election and Elizabeth Warren’s election will affect banking, and our conference in March in San Francisco, and our reader’s choice award from The Financial Brand.