Post Tagged with: "Financial Services"

Financial Communicators: The Past is Not Your Friend

Financial Communicators: The Past is Not Your Friend

by September 28, 2016 at 5:32 pm 0 comments

Shocker: I was a little flip this morning on the FCS Future of Financial Marketing Panel. Upon reflection, I wanted to unpack and…

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Can A Bot Help Your Bank Speak Millennial? [SPONSORED]

Can A Bot Help Your Bank Speak Millennial? [SPONSORED]

by August 30, 2016 at 4:12 pm 3 comments

Despite the ongoing efforts of banks to attract millennials, they are still failing to make an impression. According to Gallup, only 23% of millennials are actively engaged with their bank, making millennials the least engaged generation. Considering that fully engaged customers bring considerable benefits and higher revenues – this is a big problem. IfRead More

The Fintech Threat Is Real

The Fintech Threat Is Real

by August 30, 2016 at 9:00 am 2 comments

It may come as a surprise to many of us that consumers are generally satisfied with their banking relationships. However, this doesn’t mean that banks have nothing to worry about. Alternative providers and FinTech companies present a double-edged risk to traditional banks. First, there is the eminent danger of aRead More

Enriched Data Leads to a Better Breed of Personal Financial Management Tools

Enriched Data Leads to a Better Breed of Personal Financial Management Tools

by August 12, 2016 at 11:53 am 2 comments

Context is king in financial services today. The rich data delivered around transactions, particularly from mobile devices, is fueling the growth of a new breed of personal financial management. On Tuesday, data aggregation and analytics platform Yodlee, an Envestnet company, made a further advancement in delivering contextual information to customers while protectingRead More

Robos and the DOL Ruling: The Future of Wealth Management

Robos and the DOL Ruling: The Future of Wealth Management

by August 10, 2016 at 3:34 pm 1 comment

Roboadvisors are among the hottest trends in fintech — or invest tech, if you prefer — but a new proposed ruling from the Department of Labor has raised questions, specifically: Are roboadvisors fiduciaries? Robos, which provide personalized advice based on algorithms to clients without any need whatsoever for human interaction, seem toRead More

The Short History And Long Future Of The Online Lending Industry

The Short History And Long Future Of The Online Lending Industry

by May 26, 2016 at 3:42 pm 2 comments

Credit, private or public, is of greatest consequence to every country. Of this, it might be called the invigorating principle. -Alexander Hamilton So which is it? Is lending a good business, where moats and profit pools are durable and one can build billions in equity value … or is it anRead More

Submerging Payments, Part II

Submerging Payments, Part II

by September 14, 2015 at 1:25 pm 0 comments

Not much more than 100 years ago, the ice industry was a major component of the US industrial economy, contributing $660MM (in today’s dollars) to the GDP and employing 90,000 people, more than the total population of good-sized cities like Albany, Atlanta and Nashville. In the early part of the 20th century, ice went through […]

Trends in payments innovation.

by July 31, 2014 at 1:15 pm 0 comments

Yeah, I’ve done it … this blog basically consists of a slideshow.  Obviously we know what comes next: Listicle 24 signs that you may be a Fintech nerd Click bait The founder of twitter started a payments company … and you won’t believe what happened next Quiz Answer these question and find out what kind […]

Race to the Bottom

Race to the Bottom

by May 5, 2014 at 2:12 pm 0 comments

I’d like to think that the vast majority of the investments we make are in companies whose products and services are not commodities, and not subject to the brutal forces of commoditization. In those cases, we are looking at markets where companies can win based on product differentiation, or where what they are doing is […]

Connected Consumer Drives Digital Industrialization in Banks

Connected Consumer Drives Digital Industrialization in Banks

by March 11, 2014 at 4:11 pm 0 comments

By Eric Disend and Jonathan Gray, Capco Meeting the expectations of digital consumers will require banks to go through industrialization to firstly, simplify and reduce the cost of fulfilling basic customer needs, and, secondly, deliver digital banking services that provide convenience, choice and control, especially around ‘key moments’ in customers’Read More