If we understand the realities of what customers expect and what we can influence, we can and will be more relevant to our customers, and they will spread the word.
Post Tagged with: "HR & Training"
Time for us to toast the mighty, recognize the innovators, skewer those who have rambled off the path of righteousness, and poke a little fun at all of the above.
As long as you let a legacy organizational model separate technology knowledge from business knowledge, you can be sure the Blame Game will continue.
The industy is changing at near-light speed. Now might be the time for bank “intelligence” officers.