Post Tagged with: "INETCO"

Mining Your ATM Data: Extracting the Maximum ROI

Mining Your ATM Data: Extracting the Maximum ROI

by September 20, 2014 at 9:00 am 1 comment

You know your ATM data is a goldmine. But now what do you do about it?

Technology Implementations Change, But APM Always Matters

Technology Implementations Change, But APM Always Matters

by May 22, 2013 at 1:05 pm 0 comments

Although the core problems enterprise companies face haven’t changed, modern applications and complexities in the IT infrastructure mean they require different technical solutions and data gathering approaches. Armed with this understanding you’ll be in a better position to decide what you require.

Monitoring Transactions Without a Forklift

by May 9, 2013 at 8:08 am 1 comment

With so many business expectations evolving around the consumer experience as a focal point, why has transaction-centric application performance monitoring NOT been adopted by ALL banks?

Newer network-based solutions can be deployed in less than a day that can correlate multi-hop transactions in near real-time – without requiring agents, code changes or extra traffic loads.

Aligning Payment Processing Services and Customer Experience

Aligning Payment Processing Services and Customer Experience

by April 8, 2013 at 10:54 am 0 comments

Retail Systems Research (RSR) released a Fast Fact titled, “Retail Payments and the Customer Experience: Waiting for Processors”. It was taken from RSR’s first benchmark report on the retail payments process, released in March 2013.

Best Practices for Monitoring Multi-channel Banking Environments

Best Practices for Monitoring Multi-channel Banking Environments

by March 15, 2013 at 3:53 pm 0 comments

Integrated, multi-channel retail banking is a reality – presenting increasing operational risk…and endless revenue opportunity for those retail financial institutions that are “ready”.

Key recommendations included:
* Adopt real-time transaction monitoring
* Monitor every transaction coming to and from your core banking system
* Use transaction-based monitoring and analytics to track the performance of external and internal service providers

Is Application Performance Management Becoming Obsolete?

by March 4, 2013 at 12:22 pm 1 comment

New analytics service that monitors transaction usage, as well as performance characteristics from users, devices, and hosts, and then pushes that data via the user interface and an API.

Maximum control over all of you various services and payment options!

by February 19, 2013 at 12:49 pm 0 comments

“The ability to combine and analyse granular details on consumer transactions and ATM device statistics means we have maximum control over all the various services and payment options being provided through our ATM network and other banking channels. We can react in seconds – not hours – to what our end customers are experiencing.” – Jamal Abboud, Group CIO of National Bank of Abu Dhabi (NBAD)

TRAC Research – CIO’s View of Application Performance Management

TRAC Research – CIO’s View of Application Performance Management

by February 5, 2013 at 12:00 pm 0 comments

According to TRAC’s research, 59% of CIOs surveyed stated the ability to increase the amount of IT resources that are available for investing in innovation and new services as their top strategic goal, while the third highest rated goal of CIOs was to reduce the cost of managing IT (48%).

The data also shows that implementing Application Performance Management (APM) strategies has a direct positive effect in both of these areas. For CIO’s, this means less headaches.

Sink or Float? The Top 5 Reasons Why IT Ops Need APM

by October 23, 2012 at 11:05 am 0 comments

It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures. But what does this mean for IT operations teams?

Context Matters – Talking Application Performance with a CIO

Context Matters – Talking Application Performance with a CIO

by October 11, 2012 at 1:31 pm 0 comments

Can you tell if a business process is failing or slow because of process design issues or technical issues? INETCO Insight can tell you that along with which step failed, who was affected, how many dollars were at risk and whose problem this is – All On One Screen!
Now, That is Application Performance Monitoring!