Post Tagged with: "insight"

Best Practices for Monitoring Multi-channel Banking Environments

Best Practices for Monitoring Multi-channel Banking Environments

by March 15, 2013 at 3:53 pm 0 comments

Integrated, multi-channel retail banking is a reality – presenting increasing operational risk…and endless revenue opportunity for those retail financial institutions that are “ready”.

Key recommendations included:
* Adopt real-time transaction monitoring
* Monitor every transaction coming to and from your core banking system
* Use transaction-based monitoring and analytics to track the performance of external and internal service providers

Maximum control over all of you various services and payment options!

by February 19, 2013 at 12:49 pm 0 comments

“The ability to combine and analyse granular details on consumer transactions and ATM device statistics means we have maximum control over all the various services and payment options being provided through our ATM network and other banking channels. We can react in seconds – not hours – to what our end customers are experiencing.” – Jamal Abboud, Group CIO of National Bank of Abu Dhabi (NBAD)

A New Kind of Application Performance Monitoring (APM) for IT Operations

A New Kind of Application Performance Monitoring (APM) for IT Operations

by September 19, 2012 at 2:28 pm 0 comments

If, from a business value perspective, you are interested in seeing, in real time, how services and business processes are being delivered – this webinar is for you!

Banks Need to Collect More Insights to Communicate Effectively

Banks Need to Collect More Insights to Communicate Effectively

by March 1, 2012 at 6:12 pm 0 comments

By Bob Williams, Director of Marketing Technologies at Harland Clarke and author of the blog, The Merchant Stand.A friend and colleague Jim Marous shared an article from American Banker on Googe+ entitled Banks Underuse Mobile …