We have received numerous questions and comments on the congestion information that I shared on Internet interconnection in the U.S. and Europe. We thought it would be helpful to provide a bit more detail to create more open dialogue on these important issues. The measurement statistics that we used toRead More
Post Tagged with: "ISP"
Lately I’ve been thinking about Service Level Agreements, or SLAs. One area where I have seen confusion is in distinguishing SLAs from performance specifications. For example, this might cross my desk as, “My application is sensitive to delay. Vendor X is offering a lower delay SLA than Vendor Y. IRead More