While the headline out of American Express‘s earnings yesterday was the $1 billion of gain from the sale of its Costco Wholesale Corp. credit portfolio, the underlying story — at least from an innovation perspective — was the continued increase in technology spending at the payments giant. Amex records itsRead More
Post Tagged with: "IT"
The stakes have never been higher for technology in banking. What banks want to deliver, and what customers apparently demand, will likely require heavy tech investments from most banks. And yet it goes without saying that money thrown at IT is not always well spent. Bob Dvorak, CEO of KillerIT,Read More
Banks are now big complex machines that risk losing sight of why the existed in the first place. Banks protect your money (take deposits) and in return are able to lend some of that to help the economy grow. Somehow we ended up with organisations employing 100s of thousands of people & riddled with complexity. […]
What is the future of banking? This simple question led us to look broadly at all fintech trends to try to identify a bright line for the future of banking technology and innovation. The result of this effort was the webinar Bank Innovation hosted yesterday to a sold-out audience. TheRead More
At Capital One Financial Corp., the need for compressed IT production cycles has led to significant changes in the way the bank pursues its innovation projects, including changing the very teams that build them out, says the bank’s chief information officer, Robert Alexander. This is driven by the “7 toRead More
SunTrust Banks Inc. just got SMACed. What will be the key areas of focus for bank technology groups in the year ahead? SMAC, says SunTrust CIO Anil Cheriyam — SMAC, as in social, mobile, analytics and cloud. Aligning more closely with the bank’s business units is also a clear agenda itemRead More
As emerging technologies such as mobility play an ever greater role in banking, it appears CTOs and CIOs are taking on the task of pulling banks’ often disparate lines of business closer together. At the Bank of the West, CIO Kirsten Garen has embedded senior tech execs within every lineRead More
In a novel approach to infusing innovation throughout its organization, Bank of the West has started “embedding” technology executives into each line of its business. Bank of the West CIO Kirsten Garen used the word “partnerships” to describe the work these embedded tech execs are doing. Bank of the WestRead More
Whether you are a developer at a startup or a Big Four bank, you can never have too many tools for helping develop that New New Thing in financial services. Here are five tools newly available: Quintly — Quintly offers social media analytics. The services use 30+ metrics and aRead More
With so many business expectations evolving around the consumer experience as a focal point, why has transaction-centric application performance monitoring NOT been adopted by ALL banks?
Newer network-based solutions can be deployed in less than a day that can correlate multi-hop transactions in near real-time – without requiring agents, code changes or extra traffic loads.