Fiserv, a leading banking technology company, has signed on as the headline Diamond sponsor of Bank Innovation 2017. Bank Innovation 2017 is this blog’s annual gathering on ideas and opportunities in fintech. The sixth annual Bank Innovation will take place March 6-7 in Silicon Valley, at the Glasshouse in SanRead More
Post Tagged with: "Kasisto"
The latest technology to entice bankers is the chatbot — that talky little application that can tell you how much you spent at Starbucks or guide you through your account setup. But a report from Forrester’s Peter Wannemacher, released last week, suggests that chatbots are not ready to handle the high-stakesRead More
It’s become common for bankers to say, “Our bank is a technology company.” But technology companies “move fast and break things,” and that doesn’t square well with providing customers reliable access to their money. Case in point: MyKai, the remarkably clever chatbot from Kasisto, suffered an outage yesterday on oneRead More
Are bots taking over banking? Yesterday, a Danish bank introduced a bot for simple queries (and soon, transactions) and earlier this month, San Francisco-based startup Dyme, a member of the Spring 2016 Bank Innovation INV class, released a prototype of a Facebook messenger bot whose functionality mirrors that of Dyme’s SMS-basedRead More
With the uproar this week over Siri’s seemingly homophobic responses to Russian queries about gays (Question: “Are there any gay bars around me?”; Answer: “You are so rude!”) and Apple’s refusal to comment about them, we decided to take a look at one of the more compelling areas of fintech: voice-assisted banking.Read More