Our customers’ yardstick for rating their banking experience is Apple, Amazon and other non-bank players. We have a lot of work to do on the delivery front.
Post Tagged with: "Loan Ops & Collections"
Financial institutions outsource their solutions – and their trust – to large, big name vendors with the belief that outages won’t happen. Unfortunately, it doesn’t always work that way.
Open up your minds and put on your safety goggles. It’s time for the third infusion of Croal Dude’s words of wisdom and hope for the confused and the weary.
Time for us to toast the mighty, recognize the innovators, skewer those who have rambled off the path of righteousness, and poke a little fun at all of the above.
As long as you let a legacy organizational model separate technology knowledge from business knowledge, you can be sure the Blame Game will continue.
Saturday Night Live immediately came to mind during a recent lending debate between Cornerstone consultants Jim Pinckney and Sam Kilmer at Gonzo HQ in Scottsdale. So, we offer up an installment of Gonzo’s Point/Counterpoint. Oh come on, you just know that loan productivity is a naturally riveting debate!
The topic is this: With a massive productivity gap between […]
With significant competitive threats, limited discretionary resources and higher levels of uncertainty, bankers need to more seriously adopt a “TEST AND LEARN” approach to their strategic initiatives.
The industy is changing at near-light speed. Now might be the time for bank “intelligence” officers.