Post Tagged with: "market trends"

Can Consumers Be Equally Psyched About Branch and Mobile Banking?

Can Consumers Be Equally Psyched About Branch and Mobile Banking?

by December 20, 2013 at 8:58 am 1 comment

Bank customers were asked, branch or digital? And they answered, how about both? The Bank Satisfaction Barometer 2013 — produced by CFI Group on Dec. 5, but made public Wednesday — presents banks with a conundrum. The 500 customers surveyed use the branch network just as much as digital channels, and are equallyRead More