We live in a multi-channel world, where customers can and will move between devices during the course of a single transaction, whether it’s a retail transaction or a more complex transaction like a loan application or insurance claim.
Post Tagged with: "mobile application"
Shake that thang. Swedbank, one of the largest banks in Sweden, is finding its mobile banking customers like to shake their smartphones. A few months ago, Swedbank reintroduced its mobile banking platform, and as part of that, included “shake-able” features. For example, if the consumer is looking at the app’sRead More