Bank Innovation first blogged on USAA’s budding mobile banking voice command in July. Today, the San Antonio-based bank revealed what technology is powering its voice command mobile banking pilot: Nina, a virtual assistant for mobile customer service apps, from Nuance Communication Inc.
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A white picket fence, two cars and a cottage isn’t the dream of all Americans. Certainly, it’s not mine. (Which is a good thing – I’d be a long way off from affording the lifestyle.) Some simply dream to take impromptu vacations to Costa Rica, while others hope to just buy a solid bed without busting the bank account.
Is Siri-like functionality for financial services what’s next in mobile banking app deployments?
It is for USAA customers.