KeyCorp, which released a new transactional account with transparent fees this June, has a long history of trying to serve underbanked customers. In 2004, Bruce Murphy, now head of corporate responsibility for the bank, was the market president of Cleveland branches, the home market of KeyBank. By analyzing bank traffic andRead More
Post Tagged with: "overdraft"
A new Pew Report released yesterday shows that customers are still befuddled about overdraft.
Checking accounts are a “fundamental product” for consumers, but that doesn’t stop some banks from falling short in their disclosures and, more importantly, engaging in abusive overdraft fee practices, according to the Pew Charitable Trusts. Interestingly, this call for improved overdraft practices comes as overdraft revenue drops at financial institutions.Read More