Post Tagged with: "personalization"

Say Hello to Our Spring 2016 Class of Startups

Say Hello to Our Spring 2016 Class of Startups

by April 28, 2016 at 11:00 am 0 comments

Bank Innovation INV, this blog’s fintech accelerator, is pleased to today to announce the six extraordinary startups that have been admitted to its inaugural class. The companies selected from applications received from startups around the world are: CrossCues Dyme GoldBean Hermetic Security Spare We Are Briqs The companies, chosen after aRead More

Banking in the Age of the Jetsons

Banking in the Age of the Jetsons

by August 27, 2015 at 1:07 pm 1 comment

What George, Jane and family can teach bankers about innovation and the velocity of change Like many kids growing up in the 1960s, I looked forward to Saturday morning cartoons. Armed with my bowl of Rice Krispies—the only time I was allowed to eat in the living room–and sporting myRead More

Customers Want Good Service, and Are Willing to Share Personal Information to Get It

Customers Want Good Service, and Are Willing to Share Personal Information to Get It

by April 22, 2013 at 11:16 am 0 comments

Nearly 70% of customers are willing to disclose personal information in order to receive personalized service from their financial institutions, according to results from the Cisco Customer Experience Report. The report, published today, is based on responses from more than 1,500 consumers and 400 bank professionals across 10 countries. OnlyRead More

Increasing Customer Acquisition and Retention with Predictive Analytics

by March 11, 2013 at 3:34 pm 0 comments

Imagine if your branch bankers could determine which customer is most likely to buy if offered a special promotion in the teller line?  Predictive analytics can provide banks the ability to leverage data to positively impact business. By connecting data to action, banks can better understand customer behavior, anticipate futureRead More

Build Your Own Checking Account with Union Bank

Build Your Own Checking Account with Union Bank

by March 6, 2013 at 10:00 am 1 comment

Conventional wisdom says banks should meet customers where customers want to interact, whether it’s mobile, online, or even – gasp – at the branch. But how about letting customers design their own accounts? Does that sound like crazy talk? Not to Union BanCal Corp., based in San Francisco. The bank,Read More

Bank Innovation TV: Banking By Design from Union Bank

by January 3, 2013 at 4:47 pm 1 comment

Melanie Friedrichs of Andera recently discovered Banking By Design from Union Bank, and wrote about it here. This intriguing product allows customers to personalize their checking accounts by choosing the features they want. Bank Innovation decided to give the product a test drive for your viewing pleasure. Union Bank is headquartered inRead More