Post Tagged with: "Pew"

Why Do Banks Consistently Ignore Their Text Banking Apps?

Why Do Banks Consistently Ignore Their Text Banking Apps?

by May 26, 2016 at 1:15 pm 2 comments

Many banks have them. Many banks spend money on them. Nearly all of those banks ignore them. The “them” is text banking apps, and the degree to which they have been marginalized baffles me. Earlier this week, I asked a top innovation executive at one of this nation’s largest financialRead More

White People Are Most Likely to Bank Online, But Least Likely to Bank On Mobile, New Survey Finds

White People Are Most Likely to Bank Online, But Least Likely to Bank On Mobile, New Survey Finds

by August 12, 2013 at 11:21 am 0 comments

White people are likelier than blacks and Hispanics to bank online, but far less likely to bank on their mobile devices than other ethnicities, according to a new report from the Pew Research Center. Why? We have no idea. Overall, the report found that 51% of US adults bank onlineRead More

VIDEO: The Call for Banks to Improve Disclosures, Overdraft Fee Practices

by June 5, 2013 at 3:59 pm 0 comments

Checking accounts are a “fundamental product” for consumers, but that doesn’t stop some banks from falling short in their disclosures and, more importantly, engaging in abusive overdraft fee practices, according to the Pew Charitable Trusts. Interestingly, this call for improved overdraft practices comes as overdraft revenue drops at financial institutions.Read More