Post Tagged with: "pnc bank"

Mobile Share of Bank of America’s Deposits Climbs 3x

Mobile Share of Bank of America’s Deposits Climbs 3x

by January 15, 2015 at 10:18 am 1 comment

Bank of America Corp. released numbers on its mobile deposits and they are impressive. The key figure: 12% of all deposits at the nation’s second-largest bank are now transacted on mobile devices. Last quarter, the bank noted 10% of its deposits were mobile, so this number has grown 20% inRead More

Personal Capital, Cardlytics Score Massive Funding

by October 29, 2014 at 5:27 pm 0 comments

The money is still flowing into FInTech startups. Two veteran players, Personal Capital and Cardlytics, both scored big today with funding rounds of $50 million and $70 million, respectively.

PNC and Key Both Talk ‘Mobile-First’ Customers

PNC and Key Both Talk ‘Mobile-First’ Customers

by October 16, 2014 at 11:48 am 0 comments

PNC Bank and Key Bank both discussed mobile-first customers on their earnings calls yesterday.

VIDEO: Local News Story Highlights Mobile Deposit Anxiety

VIDEO: Local News Story Highlights Mobile Deposit Anxiety

by August 26, 2014 at 11:28 am 1 comment

A recent report from Mitek and RemoteDepositCapture.com found that 80% of banks experienced no losses from remote deposite capture. But fears over remote deposit capture remain among consumers

Chase Updates App, Discusses Digital Wallet

Chase Updates App, Discusses Digital Wallet

by April 21, 2014 at 10:48 am 0 comments

JPMorgan Chase updated its iPhone app Thursday, and dropped some hints about its mobile roadmap for the rest of 2014. The newly updated app, seen at left, aims at “humanizing the user experience” for iPhone users, said Gavin Michael, Chase’s head of digital for consumer and community banking at aRead More

Cardlytics Will Expand Location-Based Offers in 2014

Cardlytics Will Expand Location-Based Offers in 2014

by August 23, 2013 at 11:49 am 1 comment

Card-linked offers company Cardlytics is set to expand its location-based offerings in 2014. The company already facilitates targeted marketing based on location, frequency of visits, and amount spent. Cardlytics analyzes bank statement data in order to provide retailers with leads, customers with personalized offers, and banks with more engaged customers,Read More

PayPal, Mint.com, American Express and PNC Bank Nominated for Webby Awards

PayPal, Mint.com, American Express and PNC Bank Nominated for Webby Awards

by April 25, 2013 at 11:55 am 2 comments

Today is the final day of voting for the 2013 Webby Awards, which are dedicated to “honoring the best of the web.” Several financial institutions and fintech companies are among the nomineees. In the Financial Services /Banking category are the redesigned PayPal.com; Mint.com; and HelloWallet, a financial management tool; investment tool SigFig;Read More

Mobile RDC Fees: One for the Psychology Books?

by April 19, 2013 at 10:18 am 0 comments

Should mobile remote deposit capture (RDC) be free? That’s the question people are asking again after comments made this month by Regions Bank and PNC indicating that they respectively plan to charge for the service, or have at least considered doing so. This may not be the kind of thingRead More

Chase, PNC, TD Bank Are Tops Among Major Banks in Email Customer Service, Bank Innovation Finds

Chase, PNC, TD Bank Are Tops Among Major Banks in Email Customer Service, Bank Innovation Finds

by December 17, 2012 at 11:32 am 2 comments

In an exclusive study of customer service at the nation’s Top 10 banks, Bank Innovation discovered that, unless you’re an existing customer and are logged into your account, banks really don’t want you to email them. The discovery calls into question banks’ willingness to use email for customer service. On bank websites,Read More

Ally is Best, TD Worst, in Call Center Experience Study

Ally is Best, TD Worst, in Call Center Experience Study

by September 28, 2012 at 1:34 pm 2 comments

In an exclusive study of the call centers at the nation’s largest banks by Bank Innovation, Ally Bank turned in the best contact center customer experience for 2012. TD Bank and PNC Bank fared worst in Bank Innovation’s mystery shopping exercise. Bank Innovation called 10 of the nation’s largest banks,Read More