Post Tagged with: "Retail Banking"

The Fintech Threat Is Real

The Fintech Threat Is Real

by August 30, 2016 at 9:00 am 2 comments

It may come as a surprise to many of us that consumers are generally satisfied with their banking relationships. However, this doesn’t mean that banks have nothing to worry about. Alternative providers and FinTech companies present a double-edged risk to traditional banks. First, there is the eminent danger of aRead More

Repeat After Me: ‘I Will Not Overspend on Telecom’

Repeat After Me: ‘I Will Not Overspend on Telecom’

by October 6, 2014 at 7:28 pm 0 comments

An unmanaged or undermanaged telecom environment will eventually put an institution on the upper end of the spending spectrum.

Everyone Wants Under the Apple Tree

Everyone Wants Under the Apple Tree

by September 15, 2014 at 3:02 pm 0 comments

Never in the history of payments has there been such a media-frenzied, corporate disrupting and consumer-captivating moment as last week’s unveiling of Apple Pay.

Do We Need Better System Integration or Fewer Systems to Integrate?

Do We Need Better System Integration or Fewer Systems to Integrate?

by September 3, 2014 at 4:22 pm 0 comments

Our customers’ yardstick for rating their banking experience is Apple, Amazon and other non-bank players. We have a lot of work to do on the delivery front.

Execute the Lip Service Out of Your Digital Transformation

Execute the Lip Service Out of Your Digital Transformation

by August 6, 2014 at 3:46 pm 0 comments

Unless and until our technology and processes support us as a digital business, we’re just paying lip service to the concept of information as the new currency.

Meet Brock Thorpe

Meet Brock Thorpe

by July 18, 2014 at 5:58 pm 0 comments

Brock’s got a lot on his plate, and, well, his patience for vendors is waning.

Everybody Wants Some (CRM) – How ’Bout You?

Everybody Wants Some (CRM) – How ’Bout You?

by June 23, 2014 at 7:59 pm 0 comments

As financial institutions consider launching or reinvigorating their CRM efforts, here are four considerations recently learned from the banking trenches.

Is Bill Payment Dead and Gone in Five Years?

Is Bill Payment Dead and Gone in Five Years?

by May 6, 2014 at 6:56 pm 0 comments

It’s time to begin thinking about the implications of bill payment and make plans where we can.

What Would Jeff and Steve Say?

What Would Jeff and Steve Say?

by March 17, 2014 at 7:52 pm 0 comments

When you are dealing with increasingly tech-savvy clients who live and breathe on the web and social media, the experience you give them will be your brand.

GonzoBanker’s Payments Mail Bag

GonzoBanker’s Payments Mail Bag

by March 6, 2014 at 7:36 pm 0 comments

With a dearth of standards and 120 hungry vendors for each good idea, the payments world is a freaking mess right now.