Post Tagged with: "self-service"

Diverse Perspectives

Diverse Perspectives

by April 17, 2014 at 6:25 pm 0 comments

I go to more conferences than are good for me.  And if you’re like me, you don’t attend many sessions, and you meet with the same cast of characters.  I have two suggestions on breaking those rules.  If you read this blog, I’d argue there are two must-do conference on your calendar: Money2020 (in October) […]

Best Practices for Monitoring Multi-channel Banking Environments

Best Practices for Monitoring Multi-channel Banking Environments

by March 15, 2013 at 3:53 pm 0 comments

Integrated, multi-channel retail banking is a reality – presenting increasing operational risk…and endless revenue opportunity for those retail financial institutions that are “ready”.

Key recommendations included:
* Adopt real-time transaction monitoring
* Monitor every transaction coming to and from your core banking system
* Use transaction-based monitoring and analytics to track the performance of external and internal service providers

The Underbanked Mega Challenge is here!

The Underbanked Mega Challenge is here!

by March 10, 2013 at 11:30 pm 0 comments

The past two years Core Innovation Capital has issued a national challenge for who makes the most innovative product or service serving the emerging middle class, aka the un- and underbanked, the cash-preferred, the credit underserved.  Sign up here at corevc.com/megachallenge. This year, we’re improving and expanding.  It’s not just a Challenge; it’s a Mega Challenge. […]

Methodology of Report on Trust of Mobile Banking Questioned

Methodology of Report on Trust of Mobile Banking Questioned

by March 5, 2013 at 9:43 am 6 comments

More customers trust banking at the branch over mobile devices, a recent study finds — but we’re adding an asterisk to that conclusion. According to BT Global Research, its latest survey indicates that US banks must work harder to increase consumer confidence in mobile banking if they want to discourageRead More

Novel Open-Concept Chase Branch Opens in SF [VIDEO]

by February 26, 2013 at 10:33 am 9 comments

How open is the new open-concept Chase branch in San Francisco? Try the front wall of glass literally opens completely to the street. Located on Union Square in the heart of the city, JPM opened the new self-service, open-concept branch last week. The branch is intended to be an exhibition spaceRead More

JPMorgan Chase Steps Up Installation of Self-Service Kiosks and Card-Issuing Machines in Branches

JPMorgan Chase Steps Up Installation of Self-Service Kiosks and Card-Issuing Machines in Branches

by December 3, 2012 at 3:14 pm 7 comments

JPMorgan Chase is going full steam ahead with a pilot of self-service banking kiosks that are now in 100 branches – and counting. The kiosks are being rolled out as a compliment to instant card-issuing machines from Datacard that Chase formally introduced this week into 2,000 branches in its retailRead More

Bluebird verses Green Dot. Prepaid wins.

Bluebird verses Green Dot. Prepaid wins.

by November 25, 2012 at 9:43 pm 0 comments

Walmart made Green Dot.  Now it’s making Blue bird.  The low-cost merchant has long offered a full suite of payments products to its customers, at record low prices.  From international money transfer to bill-pay to check cashing and prepaid, Walmart has long been a pioneer of financial services for the emerging middle class.  In 2010 […]