I go to more conferences than are good for me. And if you’re like me, you don’t attend many sessions, and you meet with the same cast of characters. I have two suggestions on breaking those rules. If you read this blog, I’d argue there are two must-do conference on your calendar: Money2020 (in October) […]
Post Tagged with: "self-service"
Integrated, multi-channel retail banking is a reality – presenting increasing operational risk…and endless revenue opportunity for those retail financial institutions that are “ready”.
Key recommendations included:
* Adopt real-time transaction monitoring
* Monitor every transaction coming to and from your core banking system
* Use transaction-based monitoring and analytics to track the performance of external and internal service providers
The past two years Core Innovation Capital has issued a national challenge for who makes the most innovative product or service serving the emerging middle class, aka the un- and underbanked, the cash-preferred, the credit underserved. Sign up here at corevc.com/megachallenge. This year, we’re improving and expanding. It’s not just a Challenge; it’s a Mega Challenge. […]
More customers trust banking at the branch over mobile devices, a recent study finds — but we’re adding an asterisk to that conclusion. According to BT Global Research, its latest survey indicates that US banks must work harder to increase consumer confidence in mobile banking if they want to discourageRead More
How open is the new open-concept Chase branch in San Francisco? Try the front wall of glass literally opens completely to the street. Located on Union Square in the heart of the city, JPM opened the new self-service, open-concept branch last week. The branch is intended to be an exhibition spaceRead More
JPMorgan Chase is going full steam ahead with a pilot of self-service banking kiosks that are now in 100 branches – and counting. The kiosks are being rolled out as a compliment to instant card-issuing machines from Datacard that Chase formally introduced this week into 2,000 branches in its retailRead More
Walmart made Green Dot. Now it’s making Blue bird. The low-cost merchant has long offered a full suite of payments products to its customers, at record low prices. From international money transfer to bill-pay to check cashing and prepaid, Walmart has long been a pioneer of financial services for the emerging middle class. In 2010 […]