Post Tagged with: "services"

Best Practices for Monitoring Multi-channel Banking Environments

Best Practices for Monitoring Multi-channel Banking Environments

by March 15, 2013 at 3:53 pm 0 comments

Integrated, multi-channel retail banking is a reality – presenting increasing operational risk…and endless revenue opportunity for those retail financial institutions that are “ready”.

Key recommendations included:
* Adopt real-time transaction monitoring
* Monitor every transaction coming to and from your core banking system
* Use transaction-based monitoring and analytics to track the performance of external and internal service providers

TRAC Research – CIO’s View of Application Performance Management

TRAC Research – CIO’s View of Application Performance Management

by February 5, 2013 at 12:00 pm 0 comments

According to TRAC’s research, 59% of CIOs surveyed stated the ability to increase the amount of IT resources that are available for investing in innovation and new services as their top strategic goal, while the third highest rated goal of CIOs was to reduce the cost of managing IT (48%).

The data also shows that implementing Application Performance Management (APM) strategies has a direct positive effect in both of these areas. For CIO’s, this means less headaches.

The Future of Payments is More than Payments

by December 13, 2012 at 9:49 am 0 comments

Despite a few technical changes that have occurred in recent years, until now the traditional payments landscape hasn’t changed much since the first payment card was introduced a few decades ago. The Point-of-Sale (POS) has largely retained its primary focus of allowing retailers to accept and collect payments from consumers.Read More

A New Kind of Application Performance Monitoring (APM) for IT Operations

A New Kind of Application Performance Monitoring (APM) for IT Operations

by September 19, 2012 at 2:28 pm 0 comments

If, from a business value perspective, you are interested in seeing, in real time, how services and business processes are being delivered – this webinar is for you!