Post Tagged with: "smart friction"

When More Friction in Banking Makes Sense

When More Friction in Banking Makes Sense

by March 10, 2015 at 9:59 am 3 comments

On occasion, conventional wisdom gets debunked – without anyone noticing it. That’s exactly what happened at our recent Bank Innovation 2015 in Seattle. The conventional wisdom in question here is the notion of friction, or, more specifically, that friction needs to be wrung out of the banking process with digitalRead More