Post Tagged with: "social media strategy"

Social Media Explained… Through Donuts?

by January 23, 2013 at 12:35 pm 0 comments

I continue to get questions on which social media channels are most effective for what purposes. No wonder, considering the growing complexity. Thankfully, there is a very simple explanation, which I will be using from now on: You’re welcome.

Demystifying Social Media: It’s All About Business Strategy

Demystifying Social Media: It’s All About Business Strategy

by September 28, 2012 at 8:37 am 0 comments

(I originally wrote this as a guest post for the management consulting and strategic communications firm Beyond the Arc. You should check them out for a lot of great information on customer experience, strategy, analytics and social business. I will be…