Big Data is valuable for banks because it can identify trends, uncover emerging issues, and forecast business outcomes. Yet leading companies are thinking beyond Big Data, and using Big Text Analytics to create a more comprehensive, intelligent customer analysis. Businesses can enrich Big Data with Big Text to develop aRead More
Post Tagged with: "Social Media"
In a sense, if you’ve been reading Ron Shevlin’s Snarketing 2.0 blog, now part of The Financial Brand, you have already read his book Smarter Bank, published Jan. 30. Much of the material is familiar, but lacking the vibrant comment section that followed those online posts. So why would anyone in FinTechRead More
It wasn’t too long ago that the suggestion that social media data could feed financial services underwriting and products was, well, dubious. Yes, we paid it lip service — isn’t it cool that OnDeck and Lenddo are using social media to make loans? The lip service ends today. Like a slow-moving glacier thatRead More
A new social lending startup is asking friends to lend and borrow money from each other in a public. Make that another new lending startup. Social media is blurring the line between public and private, so perhaps a service like Sparo shouldn’t surprise anyone.
Sorry bankers, your customers do not want to be your Facebook friends, or follow you on Twitter, or see your Pinterest or Instagram pictures. According to findings released yesterday by Carlisle & Gallagher Consulting Group, the consultancy, fully 87% of customers find banks’ use of social media “annoying, boring or unhelpful.”Read More
The industry is abuzz at present with many people talking about the endless opportunities and possibilities around BLE Beacons, and amidst all the discussion remains a large amount of confusion around different beacon technologies be they iBeacon, PayPal Beacon or one of the many other types of beacon. Several heatedRead More
It’s all rosy at Facebook, except when it comes to payments. Payments revenue has all but stalled at Facebook, and there is no sign that revenue stream will begin growing again at the social media company. In fact, Facebook’s payments business is contracting in some respects. Facebook generated $218 millionRead More
A Twitter spat has percolated between Stripe and Mint over Mint’s questionable account cancellation process. The story goes like this: Recently, Stripe’s founder, Patrick Collison, tried to cancel his Mint account. As he went through the cancellation process, he encountered this customer service message: Account Closure If you would likeRead More
Quick, what do Disney, Bud Light, the NBA and Visa have in common? All these megabrands are in the Top 10 most engaging brands on Facebook, according to a new ranking by Mashable. The ranking scores the brands based on the number of people “talking about them” on Facebook asRead More
Originally posted by Julia Verbrugge on blog.andera.com. Follow us on twitter @AnderaInc. (Note: this this post focuses exclusively on credit unions-stay tuned for Part 2 on banks) I’m certain we’ve all heard the logic, “everyone else is doing it, so shouldn’t you?” I’m equally certain that credit unions not involved in socialRead More