Post Tagged with: "Student Lending"

The Call for ‘Trust’ in Fintech Startups

The Call for ‘Trust’ in Fintech Startups

by March 4, 2016 at 10:45 am 0 comments

SEATTLE — The Silicon Valley model for its startups is well-known. Heck, there’s a Wikipedia for it. It centers on a simple principle: build a business that scales, no matter the initial profitability. And then scale it like mad. Or, in technical terms, build a business that has the potentialRead More

Bank (Finally) Offers a Better Way to Pay Down Student Debt

Bank (Finally) Offers a Better Way to Pay Down Student Debt

by September 16, 2014 at 10:51 am 0 comments

It’s hard to get millennials to open bank accounts. What do they need bank accounts for with all the great prepaid cards and other options out there? Boston-based First Trade Union Bank, already known for working with LevelUp on its payments app, is now partnering with SmarterBucks to produce a debit card that helps pay down student loans.

SoFi, Flush With Funds, Plans to Offer Mortgages

SoFi, Flush With Funds, Plans to Offer Mortgages

by April 4, 2014 at 5:59 pm 0 comments

SoFi (Social Finance) just raised $80 million. How will it celebrate? By offering mortgages and personal loans, naturally. The company was founded by Stanford University Graduate School of Business graduates in 2011 to take on student loans. The idea was that students could finance their schooling by borrowing from alumni ofRead More

A costly but avoidable lesson for Sallie Mae

by January 24, 2014 at 8:24 pm 1 comment

Sallie Mae, the leading student loan provider, recently announced it expects to spend $70 million to address issues raised by government and regulatory agencies about its lending practices.  Based on our ongoing analysis of the Consumer Financial Protection Bureau (CFPB) complaint database, this expense came as no surprise to Beyond the Arc. Sallie Mae could […]

Student loan complaints concentrated on the east coast

Student loan complaints concentrated on the east coast

by January 14, 2014 at 4:47 pm 0 comments

CFPB Data Analysis Update

With the expansion of the Consumer Financial Protection Bureau’s (CFPB) complaint database, companies are now able to examine consumer complaints for seven different product areas, including student loans. In the CFPB’s 2013 mid-year summary of student loans, they analyzed about 2,000 student loan complaints filed between October 2012 and March […]

Mining the CFPB Complaint Database to Improve Your Customer Experience

by October 7, 2013 at 2:22 pm 1 comment

The Financial Brand recently published an article by Brandon Purcell, Data Science Team Lead at Beyond the Arc, about the actions that student loan giant Sallie Mae could have taken to avoid increased oversight by the Consumer Financial Protection Bureau (CFPB). The article points out that if Sallie Mae had monitored and analyzed its customers’ […]