Post Tagged with: "transaction monitoring"

Aligning Payment Processing Services and Customer Experience

Aligning Payment Processing Services and Customer Experience

by April 8, 2013 at 10:54 am 0 comments

Retail Systems Research (RSR) released a Fast Fact titled, “Retail Payments and the Customer Experience: Waiting for Processors”. It was taken from RSR’s first benchmark report on the retail payments process, released in March 2013.

Top 5 2013 Predictions For Monitoring Banking Applications

by January 28, 2013 at 3:07 pm 0 comments

The New Year is always a time of setting goals, resolutions…and predictions. Here are my favorite 5 responses to the question: “What is most likely to change when it comes to monitoring banking applications and financial transaction management in 2013?”

The CIO and End-to-End Transaction Visibility

The CIO and End-to-End Transaction Visibility

by August 16, 2012 at 9:01 am 0 comments

Chief Information Officers (CIOs) are ultimately responsible for ensuring that IT investments are closely aligned with strategic business objectives. In this, the final installment in the six part series, we’ll focus on how, through transaction-based application performance monitoring, the CIO has well-defined relationships between IT performance and metrics specific to business outcomes. And that is what is ultimately needed for smooth sailing, even in the roughest seas.