Post Tagged with: "uGenius"

On the Way to a Self-Service Future, Video Banking

On the Way to a Self-Service Future, Video Banking

by August 21, 2013 at 11:53 am 3 comments

Before we arrive at completely self-service banking, we need a little mediation involving human beings. One form that mediation is taking is video teller assistance in the ATM environment. Bank of America began a test of enhanced ATMs with video banking capability — called Teller Assist — in April 2013Read More

Video Banking Provider uGenius Prepares to Launch Online Service

Video Banking Provider uGenius Prepares to Launch Online Service

by November 16, 2012 at 3:05 pm 0 comments

The Utah-based video-banking company uGenius is already known in the financial services industry for its PTMs (Personal Teller Machines) and will soon launch its online video banking solution. A financial institution based in Australia is currently test-piloting uGenius’s online video banking solution, and more clients are expected to sign onRead More

NCR Kicks Off ‘Interactive’ ATM Sales

NCR Kicks Off ‘Interactive’ ATM Sales

by October 12, 2012 at 9:37 am 0 comments

NCR has kicked off sales of its new “interactive” ATM product. The product, which utilizes uGenius technology, allows ATM users to bank with a teller via video conferencing. Video teller service allows banks to extend service hours (6-7 PM is a particularly busy time as customers get off work) and offerRead More

Now Credit Unions Can Use Video ATMs for Underbanked: Here’s How It Works

by August 22, 2012 at 12:08 pm 1 comment

The National Credit Union Administration (NCUA) has recently ruled that uGenius’s video ATM product “fulfill accessibility criteria mandated for reaching underserved areas.”

Gunning for Youth, Conestoga Bank Revamps Branch IT

Gunning for Youth, Conestoga Bank Revamps Branch IT

by August 13, 2012 at 12:38 pm 0 comments

Why the Chester Springs, Pa.-based community bank recently rolled out a new kind of branch banking model, called Bankwerx.