Post Tagged with: "UK"

Brexit  Jolts Fintech, Launches Era of Banking Uncertainty

Brexit Jolts Fintech, Launches Era of Banking Uncertainty

by June 24, 2016 at 10:45 am 2 comments

In a stunning vote, British citizens decided to leave the European Union, and the so-called Brexit has not just profound implications for fintech, but creates massive uncertainty for global financial services. “How can we be so stupid?” tweeted Eileen Burbidge, a partner at Passion Capital and FinTech Envoy of HMRead More

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Nuance Wins Key Deal to Provide Voice System to Santander

by March 22, 2016 at 2:41 pm 0 comments

Nuance, a banking technology vendor, will be providing Santander UK with voice banking technologies, the companies announced today. The deal marks a big score for Nuance’s Nina artificial intelligence voice recognition system. There are other voice recognition systems out there: Fiserv’s Voice Response for DNA, ebankIT, Interactions, and Finantix, for example.Read More

The Tipping Point for UK Challenger Banks

The Tipping Point for UK Challenger Banks

by March 8, 2016 at 1:54 am 0 comments

Bank concentration is a problem in many markets, but it is particularly acute in the UK where the Big Four control 77% of the consumer market and 85% of the SME market. Despite many attempts by government and the private sector for many years, nothing has changed. This research noteRead More

Santander Amps Up Digital Overhaul with Hiring of Head of Innovation

Santander Amps Up Digital Overhaul with Hiring of Head of Innovation

by September 24, 2014 at 12:24 pm 1 comment

Read our exclusive interview with Brad Leimer, Santander Bank’s new Head of Innovation for North America.

Online Only, Open and Honest: first direct

Online Only, Open and Honest: first direct

by March 6, 2013 at 10:00 am 1 comment

There have been online-only banks before, but never one with quite the openness of first direct, HSBC’s out-of-the-box banking subsidiary. When first direct’s Banking on the Go iOS and Android apps released just before last Christmas failed to hit the mark with its customers, CEO Mark Mullen posted an apologyRead More

Is HSBC Headed for Branch Banking Disaster?

Is HSBC Headed for Branch Banking Disaster?

by February 20, 2013 at 1:48 pm 0 comments

What happens to branch performance when bankers’ profit motive is severely altered? That’s the question that struck me as I read about HSBC’s decision to nix sales “targets” for the bank’s UK  branch employees. Instead, HSBC will compensate its staffers based on “customer satisfaction,” although it is unclear exactly howRead More

VIDEO: Online/Mobile Banking Adoption in the UK

by November 26, 2012 at 9:17 am 0 comments

UK’s Bank to the Future Rocks Out Its Launch Party

by November 21, 2012 at 8:45 am 0 comments

Now this is how to launch a company! Crowdfunding provider Bank to the Future, launched this month — well, “launched” isn’t the right word; try “rocked out.” The party included a performance from rock band The Silence (which is raising a round of financing through Bank to the Future), andRead More

Get set for real-time payments Down Under

by August 16, 2012 at 1:24 pm 0 comments

The implementation of Australian real-time payments is both inevitable and imminent.