Post Tagged with: "Wespac New Zealand"

Digital Allows Westpac New Zealand To Talk More with Customers

Digital Allows Westpac New Zealand To Talk More with Customers

by March 9, 2015 at 8:00 am 2 comments

A few years ago, Westpac New Zealand staffers had conversations with just 40% of the bank’s customers a year. Today, that figure is 94%. And the bank wants to make it all the way to 100%. This increase in conversations was largely the work of Chief Digital Officer Simon Pomeroy, whoRead More