PayPal’s Platform Strategy Brings It Closer to Banking Services

• Tatjana Kulkarni
• May 25, 2018

PayPal wants to be the world’s largest open payments platform, according to CEO Dan Schulman. At the heart of this aspiration is PayPal’s ongoing tech...

Access to Credit Widens with Help from AI, Blockchain, and Mobile Data

• Monica Melton
• May 25, 2018

For years, as financial services became increasingly digital, credit scoring remained stubbornly unchanged, but there are indications, from the regula...

Payments Competition Heats Up as Adyen Confirms IPO

• Tatjana Kulkarni
• May 24, 2018

The payments technology space just keeps getting hotter. Last week, U.S. payments business PayPal bought iZettle, while today Dutch payments platform ...

IBM and Crédit Mutuel Demonstrate AI Can Help Bank Employees, Not Just Customers

• Tatjana Kulkarni
• May 24, 2018

Many banks have started using artificial intelligence to enhance customer service, whether through chatbots, customer acquisition or money management ...

Artificial Intelligence Can’t Fight Fraud Alone — Human Ingenuity Is Also Needed

• Monica Melton
• May 24, 2018

Artificial intelligence, machine learning, and compliance were some of the topics that dominated day 1 of fintech conference Data Disrupt, taking plac...

2018 May Be the Year of Conversational Banking

• Tatjana Kulkarni
• May 23, 2018

Conversational banking is in the spotlight. Google's recent voice demo with Google Assistant has led many to look for -- or create -- an equivalent in...

Bank Branches: Between Digital Transformation and Uncertainty

• Monica Melton
• May 23, 2018

The changing bank branch is a twofold story of innovation and closures. The physical bank branch is by no means dead, but is trending toward consolida...

Could Digital Identity Solve the Onboarding Issue for Banks?

• Tatjana Kulkarni
• May 23, 2018

With all the digitization efforts (PSD2 went live in January and GDPR will take effect in two days) in the banking sector, European traditional banks ...

Small Business Banking Catching Up in Innovation Race

• Philip Ryan
• May 22, 2018

There are quite a few lending solutions these days for small businesses -- Funding Circle, OnDeck, Kabbage, and Square Capital, to name a just a few -...

3 Money Management Startups to Watch

• Tatjana Kulkarni
• May 22, 2018

The expectation for P2P payment apps is more than just payments. As the U.S. market gets saturated with various P2P apps, consumers are demanding that...

Cybersecurity Still Keeps Bank Execs Up at Night

• Monica Melton
• May 21, 2018

Even more than winning on mobile, banks would like to minimize security threats. Banks lost $16.8 billion to fraudsters last year, according to a Jave...

Coinbase Seeks Bank Charter to Attract More Institutional Customers

• Philip Ryan
• May 21, 2018

Cryptocurrency is going mainstream, or rather, banks and cryptocurrency exchanges are growing more enmeshed. Jamie Dimon and Warren Buffett may still ...

Are Robo Advisors Making More Money Per User Than Traditional Brokerages?

• Monica Melton
• May 21, 2018

The brokerage world has multiple subscription-based startups taking on the establishment, and they may outshine traditional brokerages in profitabilit...

How Bank of America’s Virtual Assistant Erica Works [VIDEO]

• Tatjana Kulkarni
• May 18, 2018

Bank of America expects to be finished rolling out its AI-driven virtual assistant Erica by mid-summer. The bank first launched Erica in March and wil...

Chime Crosses 1 Million Users Thanks to Referral Program

• Tatjana Kulkarni
• May 18, 2018

Neobanks, better established across the Atlantic in Europe, are starting to grow up in the U.S. as well. U.S. challenger bank Chime is growing by 100,...

How Fifth Third Is Preparing for Gen Z

• Monica Melton
• May 18, 2018

Financial services are taking on the task of innovating for Generation Z, usually classified as young people from ages 2 to 19. The prime age for mark...

PayPal Steps Up Offline Retail Presence with iZettle Announcement

• Tatjana Kulkarni
• May 18, 2018

PayPal’s $2.2 billion acquisition of Swedish small business commerce platform iZettle will boost its presence in 12 markets across European and Latin ...