Disruption Is a Fact But Transformation Is a Choice, Wells Fargo Innovation Head Says

• Jake Martin
• December 14, 2018
• Artificial Intelligence, Exclusive, Innovations, Mobile, Online, Operations, Premium

Innovation is not itself an outcome at Wells Fargo & Company, according to the bank’s head of innovation, Lisa Frazier. But that doesn’t mean it’s...

Bank of America Redesigns App for iPad

• Tatjana Kulkarni
• December 14, 2018
• Exclusive, Innovations, Mobile, Online, Open Fintech, Payments, Premium

Bank of America has redesigned its mobile app for the iPad. The new tablet design now mirrors the look and functionality of the BofA iPhone mobile ban...

Fintech Unfiltered: Inside HSBC Bank USA’s Lofty Innovation Strategy for 2018 [Podcast]

• Tatjana Kulkarni
• December 13, 2018
• Artificial Intelligence, Exclusive, Features, Fintech Unfiltered, Mobile, Online, Open Fintech, Operations, Payments, PFM, Premium, Retail

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. Thes...

Temenos Expands U.S. Footprint with $245 Million Acquisition of Avoka

• Jake Martin
• December 13, 2018
• Exclusive, Innovations, Operations, Premium

Banking software provider Temenos announced Wednesday it will acquire Avoka, a Colorado-based firm focused on digital customer acquisition and onboard...

Movers and Shakers: Notable December Hires in Financial Services

• Tatjana Kulkarni
• December 12, 2018
• Commerce, Corporate, Exclusive, Features, Mobile, Premium, Retail

‘Tis the season for new hires in banking and fintech. JPMorgan Chase famously declared that it would hire 1,000 tech engineers every year throug...

How Does Ally Handle Trolls on Its Social Media Posts?

• Philip Ryan
• December 12, 2018
• Exclusive, Online, Premium, Retail, Social Media

Ally Financial Inc. has a specific strategy for dealing with inappropriate comments on its social media channels — do nothing. This may seem unu...

Major Moves from Plaid, Remitly and Good Money in Fintech This Week

• Jake Martin
• December 11, 2018
• Exclusive, Innovations, Listicles, Premium, Startups

It’s been a busy week in the fintech space and it’s only Tuesday. On the heels of such announcements as South Korean fintech Toss achievin...

Bank of America Updates Billpay Feature on Mobile App

• Tatjana Kulkarni
• December 11, 2018
• Exclusive, Mobile, Online, Open Fintech, Payments, PFM, Premium, Retail

Bank of America today announced new features to the billpay functionality of its mobile app, including allowing users to search payment history from u...

Why Customers Switch Banks

• Paul Schaus
• December 11, 2018
• Exclusive, Mobile, Online, Premium

Banks are in an unprecedented era of intense competition for customers. Barriers to switching primary banks are lower than ever for both consumers and...

Is Cross River Bank’s $100 Million Fund Raise a Positive Sign for Alternative Lenders?

• Tatjana Kulkarni
• December 10, 2018
• Capital, Exclusive, Lending, Mobile, Online, Open Fintech, Payments, Premium, Retail

Cross River Bank’s recent $100 million funding round could be an encouragement to lending-focused fintechs, which are currently being warned about a p...