An effective Teller Program can significantly enhance the performance of a teller line. Proper implementation and ongoing management of this type of initiative is a necessity. Retail management can expect the following from a teller program:
- Improved Service
- An Increase in Productivity
- More Sales Generated
- More Referrals
FMSI’s Teller Management System™ allows financial institutions to obtain these results through a sophisticated teller program, which provides electronic scheduling and reporting. The retail management solution leads to:
- Quickly Identifying Teller Coaching Opportunities
- Aligning Staff to Meet Service Level Needs
- Assigning Tasks at the Right Time to Improve Sales and Referrals
Download the FMSI Teller Line study to learn more about the importance of a properly implemented teller program.