TD Ameritrade Chatbot Lets Users Trade Over Twitter


Brokerage TD Ameritrade has created a Twitter “chatbot” that will allow its users to initiate trades over the social media platform, the Wall Street Journal reported today.

Similar to the chatbot the firm launched in August 2017 on Facebook Messenger, its Twitter bot looks through tweets to provide investment intelligence to customers, including news on companies, trading quotes, or spikes on volume.

Customers do not have to be TD Ameritrade customers to access the bot, the WSJ reported, which can be found on Twitter’s direct message feature.

Those who are not Ameritrade customers can ask questions or use the bot to find information on stocks, but only those with an account at the brokerage can initialize trades — the user must first login to their TD account.

Sunayna Tuteja, director of emerging technology and innovation at the brokerage, told the WSJ that the bot “is about making trading more accessible and easier.”

Read more at the Wall Street Journal and Bloomberg.

To learn more about online trading and chatbots, join us on March 5-6, 2018 at the Parc 55 in San Francisco for Bank Innovation 2018. Click here to request an invitation.

1 - Reader Likes This Post