Bank of America’s Virtual Assistant Erica Hits 1 Million Users in 2 Months

PREMIUM - Bank of America's virtual chatbot Erica today surpassed one million users on the bank's mobile app. To put that in context, the BofA mobile app currently has 24.8 million active mobile users. The AI-driven virtual assistant, which also has voice banking capabilities, was first unveiled in March. Over the following months, BofA began ...Read More

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